DevSecOps Network Engineer III (REMOTE)

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

Job Summary

We are looking for a strong network engineer to provide Level III network support, network and system change control, as well as maintenance and management guidance for NRTC member networks including core network routing and switching equipment, and ISP access layer gear. The network engineer works with a team of engineers to remotely administer member devices including Cisco, Juniper, Astria, VYOS, Unifi and PFSense equipment. The ideal candidate for this role is a network engineer who wants to grow their programming, systems, and security skillsets with a core focus on pushing packets.

Responsibilities

• Lead the network team in designing, planning, and implementation of network infrastructure and architecture for NRTC internal infrastructure
• Provide advanced technical support and assist junior members of the team in their support efforts
• Establish and maintain best practices for the network team in support of our affiliates and their network environments (consisting of servers, workstations, firewalls, routers and switches)
• Provide formal corporate communications on directional changes or changes that will impact existing services
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team
• Monitor and maintain all levels of network security internally and externally
• Design, implement, and support network environments for NRTC members, including troubleshooting and problem resolution for operating system and hardware issues
• Support NRTC member change requests and conversions
• Provide NRTC members with guidance regarding new technologies, networking best practices, and provide recommendations on appropriate network hardware
• Provide support for engineering and professional services projects
• Monitor and manage NRTC member network devices
• Troubleshoot problems reported directly by customers and internal technical support teams
• Perform change management activities, including performing firmware upgrades to production systems
• Stay current on new technologies
• Provide mentoring to junior level staff
• Other duties and responsibilities as assigned

Qualifications
Knowledge, Skills, and Abilities      

• Must demonstrate a collaborative mindset and the ability to work effectively in a team environment
• Ability to learn and understand current and evolving technologies both at a high level and at a detailed level
• Ability to communicate and problem solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes
• Expert knowledge of all aspects of network including installation, management, application deployment, advanced routing protocols, and security
• Advanced documentation and communication skills
• Experience debugging bridged/DHCP-based networks (including Option 82 use)
• Experience configuring and troubleshooting Cisco, Juniper, and/or unifi/vyos routers and switches
• Layer 2 network design and debugging (including 802.1q VLAN work)
• Layer 3 network design and debugging
• Advanced eBGP and iBGP skills to include configuration design, implementation, load balancing, and troubleshooting
• Ability to design, implement, and troubleshoot router and switch redundancy protocols (VRRP, MPLS, HSRP, GLBP, MC-LAG)
• Experience configuring and debugging L3 VPN tunnels, Advanced ability to be proactive, detail-oriented, and self-motivated
• Experience with automation, Netbox, Wireguard, Zabbix, Packetfence, Suricata, Docker, Python and Ruby are a plus
• A deep understanding of anycast services is ideal
• Opensource contributions are another considering factor
• A deep understanding of hybrid cloud/datacenter operations
• Understanding of cloud networking principles, including Virtual Private Cloud (VPC) architecture, transit gateways, security groups, network ACLs, route tables, VPNs, peering connections, and other networking concepts
• Understanding, experience and history of working with RPKI in a production environment

Minimum Education and Experience

• Bachelor's degree in a related field preferred
• Seven (7) years of experience managing network and server infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes. Service Provider experience desired
• Provable experience with the technologies listed, Show us your configuration/code

An equivalent combination of education and experience may be considered.

Physical Demands

• Work is typically performed in a remote office setting
• This position requires on call support rotation – 24x7 support
• Occasionally travel may be required (5%)

Disclaimer:  The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of required responsibilities, duties and skills.  The order in which responsibilities, duties and skills are listed is not significant.

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